Terms of service
Terms of Service — Aphrodite Honey
Last updated: 18/08/2026
Overview
This website is operated by Aphrodite Honey, a trading name of Dallis Gate LTD (Company No. 14692466). Throughout the site, the terms “we”, “us” and “our” refer to Aphrodite Honey / Dallis Gate LTD. Aphrodite Honey offers this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
This Site is intended for customers in the United Kingdom only.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
Any new features or tools added to the current store are also subject to these Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.
Our store is hosted on Shopify Inc., who provide the online e-commerce platform that allows us to sell our products and services to you.
Section 1 — Online store terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction, or that you have parental/guardian consent to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or code of a destructive nature. A breach of these Terms will result in immediate termination of your access to our Services.
Section 2 — General conditions
We reserve the right to refuse Service to anyone for any reason at any time. Your content (not including payment details) may be transferred unencrypted over networks and adapted for technical requirements; payment information is always encrypted in transit. You agree not to reproduce, duplicate, sell, resell or exploit any portion of the Service without our express written permission.
Section 3 — Accuracy, completeness and timeliness of information
Information on this site is provided for general information only. We are not responsible if content is not accurate, complete, or current, and reserve the right to modify site content at any time without obligation to update it.
Section 4 — Modifications to the service and prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice, and are not liable for any such modification, suspension, or discontinuance.
Section 5 — Products and your right to cancel
Certain products may be available in limited quantities and are subject to return or exchange in line with our Refund Policy: https://aphroditehoney.com/policies/refund-policy
As a UK consumer, you also have a statutory right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel most online orders within 14 days of receiving your goods, without needing to give a reason. Our Refund Policy sets out how this works alongside our own (more generous) 28-day return window.
We’ve made every effort to display our products’ colours and images accurately, but cannot guarantee your monitor will display them exactly as they appear in person. We reserve the right to limit sales, quantities, or availability of any product at our discretion, and to discontinue any product at any time.
Section 6 — Accuracy of billing and account information
We reserve the right to refuse or limit any order, including orders that appear to use the same account, payment method, or address in a way that raises concern. If we change or cancel an order, we’ll try to notify you using the contact details provided at checkout.
You agree to provide current, complete, and accurate purchase and account information, and to keep it updated so we can complete your transactions and contact you as needed.
For details on returns and cancellations, see our Refund Policy: https://aphroditehoney.com/policies/refund-policy
Section 7 — Optional tools
We may give you access to third-party tools that we don’t monitor or control. Your use of any such tools is at your own risk, and you should review the relevant third party’s own terms before using them.
Section 8 — Third-party links
Some content or links on this site may lead to third-party websites not affiliated with us. We’re not responsible for their content, accuracy, or practices — please review any third party’s own policies before engaging with them.
Section 9 — User comments, feedback and other submissions
If you send us comments, suggestions, or product reviews, you agree that we may use, edit, and publish them without restriction or compensation to you. You’re responsible for ensuring your comments don’t violate any law or third-party right, and don’t contain unlawful, abusive, or harmful content.
Section 10 — Personal information
Your submission of personal information through the store is governed by our Privacy Policy: https://aphroditehoney.com/policies/privacy-policy
Section 11 — Newsletter and marketing communications
If you tick the consent checkbox on our signup form or otherwise opt in to receive marketing emails, you agree that we may send you newsletters, promotional offers, and other marketing communications by email, using the email address you provide. This is entirely optional — you don’t need to subscribe in order to browse the site or place an order.
How we collect, use, and store the information you provide when you subscribe is governed by our Privacy Policy: https://aphroditehoney.com/policies/privacy-policy
You can withdraw your consent and unsubscribe at any time, either by using the unsubscribe link included in any marketing email, or by contacting us at info@aphroditehoney.com. Unsubscribing from marketing emails does not affect any transactional emails (such as order confirmations or shipping updates) related to a purchase you’ve made.
Section 12 — Errors, inaccuracies and omissions
Occasionally the site may contain typographical errors or inaccuracies relating to products, pricing, or availability. We reserve the right to correct these and to update or cancel affected orders at any time, without prior notice.
Section 13 — Prohibited uses
You may not use the site for any unlawful purpose, to infringe on our or others’ intellectual property, to harass or discriminate against others, to transmit malicious code, to collect others’ personal information without consent, or to interfere with the security of the Service. We reserve the right to terminate access for any violation.
Section 14 — Disclaimer of warranties; limitation of liability
We don’t guarantee the Service will be uninterrupted, timely, secure, or error-free, and it’s provided “as is” without warranties of any kind. To the fullest extent permitted by law, Aphrodite Honey / Dallis Gate LTD and our staff are not liable for indirect, incidental, or consequential damages arising from your use of the Service. This does not affect your statutory rights as a UK consumer, which cannot be excluded by these Terms.
Section 15 — Indemnification
You agree to indemnify and hold harmless Aphrodite Honey / Dallis Gate LTD and our staff from any claim arising from your breach of these Terms or violation of any law or third-party right.
Section 16 — Severability
If any part of these Terms is found unenforceable, that part will be limited or removed to the minimum extent necessary, and the rest of the Terms will remain in effect.
Section 17 — Termination
These Terms remain in effect until terminated by either you or us. We may terminate or suspend your access at any time if you fail to comply with these Terms.
Section 18 — Entire agreement
These Terms, together with any policies referenced here, form the entire agreement between you and us regarding your use of the Service, superseding any prior agreements or communications.
Section 19 — Governing law
These Terms are governed by the laws of England and Wales, and by UK consumer protection law where applicable.
Section 20 — Changes to these terms
We may update these Terms at any time by posting changes to this page. Continued use of the site after changes are posted constitutes acceptance of those changes.
Section 21 — Contact information
Questions about these Terms should be sent to us at info@aphroditehoney.com.
Dallis Gate LTD (official importer and distributor of Aphrodite Honey in the UK)
Company No: 14692466
190 Billet Road, London, E17 5DX, United Kingdom
info@aphroditehoney.com / info@dallisgate.com
+44 7884 532250